工作描述:
1. 通过电话、邮件以及在线客服途径提供汇丰商业卡专业技术支持，并处理和解答相关业务的咨询；
2. 服务内容涵盖丰商业卡使用，推广活动等；
3. 跨部门合作，作为连接客户及后台及其他部门的桥梁，为客户提供准确合适的产品使用建议；
4. 对接产品经理及IT，对客户建议进行反馈，为丰商业卡的升级发展提供重要知识保障。

职位要求:
1. 良好的客户服务意识，并愿意从事客户服务工作；
2. 粤语和普通话流利，英语具读写说能力，思路清晰，语言表达和沟通能力强；
3. 具备较强的学习能力、适应能力和抗压能力，能应对工作中不同客人的要求和处理面临的各种情况；
4. 具备一定的英语读写说能力，熟练使用办公软件；
5. 认真、仔细的工作态度以及良好的团队合作精神；
6. 轮班工作。

福利待遇
- 五天8小时工作制,做五休二；
- 基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 享有五险一金、补充性商业医疗保险及免费年度体检；
- 每年享有国家法定节假日、至少10天带薪年假、12天带薪病假，1天生日假、婚假、产检假、产假以及陪产假、哺乳假等任你享用；
- 提供具有市场竞争力的弹性福利制度：员工可买卖年假、升级商业医疗保险套餐、旅游补贴、个人进修补助、运动健身补贴等；
- 公司内设有员工餐厅，咖啡室，休息室，娱乐室等，满足员工工间休息的需求；
- 提供多元化员工活动，如运动会、团建、年会等，提供施展才华的机会和平台。


培训与发展
- 完善的专业培训体系，提供多元化培训机会、资源及教育援助，入职可享带薪培训；
- 公司注重人才培育及发展，提供横向及纵向的发展空间，配备职业导师，为优秀人才提供清晰的职业规划指导。

工作描述:
1. 通过电话服务受理客户相关业务的咨询和处理，需要以英语和国语为客户提供专业、快捷、准确的解答；
2. 能及时发现来电客户的需求及意见，将合适的产品和服务向客人介绍并销售；
3. 恪守银行行业合规要求，为客户提供完整准确的方案及信息，解决客户问题，提供高质量服务。

职位要求:
1. 口齿清晰，英文和普通话流利，能够熟练地进行英文口语交流；
2. 良好的客户服务意识，优秀的学习能力；
3. 有效地了解人客的需求，针对人客的查询提供快速、准确和优质的服务;
4. 拥有英文六级或以上证书优先；
5. 能接受夜班或固定通宵班安排优先考虑。

福利待遇
- 五天8小时工作制,做五休二；
- 基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 享有五险一金、补充性商业医疗保险及免费年度体检；
- 每年享有国家法定节假日、至少10天带薪年假、12天带薪病假，1天生日假、婚假、产检假、产假以及陪产假、哺乳假等任你享用；
- 提供具有市场竞争力的弹性福利制度：员工可买卖年假、升级商业医疗保险套餐、旅游补贴、个人进修补助、运动健身补贴等；
- 公司内设有员工餐厅，咖啡室，休息室，娱乐室等，满足员工工间休息的需求；
- 提供多元化员工活动，如运动会、团建、年会等，提供施展才华的机会和平台。

培训与发展
- 完善的专业培训体系，提供多元化培训机会、资源及教育援助，入职可享带薪培训；
- 公司注重人才培育及发展，提供横向及纵向的发展空间，配备职业导师，为优秀人才提供清晰的职业规划指导。

工作描述:
1. 为零售银行业务的客户提供线上协助，包括一般银行服务，信用卡等业务；
2. 协助客户完成操作并熟悉我们的自助银行服务，例如网上理财；
3. 针对客户的各种查询提供专业、快捷、准确的回复；
4. 同一时间处理多个对话并运用英语、繁体中文以及简体中文。

职位要求:
1.良好的中英文听说读写能力；
2.掌握基本的计算机技能（例如微软办公软件），打字速度快；
3.每周工作五天，休息两天；每天工作时间8小时；
4.学习迅速并愿意从事客户服务工作。

福利待遇

- 五天8小时工作制,做五休二；
- 基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 享有五险一金、补充性商业医疗保险及免费年度体检；
- 每年享有国家法定节假日、至少10天带薪年假、12天带薪病假，1天生日假、婚假、产检假、产假以及陪产假、哺乳假等任你享用；
- 提供具有市场竞争力的弹性福利制度：员工可买卖年假、升级商业医疗保险套餐、旅游补贴、个人进修补助、运动健身补贴等；
- 公司内设有员工餐厅，咖啡室，休息室，娱乐室等，满足员工工间休息的需求；
- 提供多元化员工活动，如运动会、团建、年会等，提供施展才华的机会和平台。

培训与发展
- 完善的专业培训体系，提供多元化培训机会、资源及教育援助，入职可享带薪培训；
- 公司注重人才培育及发展，提供横向及纵向的发展空间，配备职业导师，为优秀人才提供清晰的职业规划指导。

工作描述:
1. 通过电话，电邮以及实时通讯等工具解答客户关于信用卡，一般银行服务，个人网上理财，付款等相关业务的咨询和处理；
2. 发掘客人需求，将合适客户的产品及服务推荐给客人，能够达到预期效果；
3. 根据情况提出合理方案，务求为客户解决疑难，令客户满意，提供高质量服务。

职位要求:
1. 良好的客户服务意识并愿意从事客户服务工作；
2. 粤语流利，思路清晰，语言表达能力强，擅于沟通；
3. 良好的团队合作精神；
4. 具备一定的英语沟通及读写能力，能接受轮班安排优先考虑。

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
Fraud operation act as a security guard of the bank, it is a critical element of the WPB credit risk management life cycle which minimize potential losses, protect customer and bank interest by effective customer/account activities monitoring, detecting and preventing fraud for credit card, loans, insurance applications, the process includes contact customers to verify the details and take necessary actions based on the responses received from the customers. Review, investigate, remediate and escalate fraud risk matters in line with Global Fraud procedures.

欺诈操作作为银行的安全卫士，是WPB信用风险管理生命周期的关键要素，通过有效的客户/账户活动监控，检测和防止信用卡，贷款，保险申请中的欺诈行为，最大限度地减少潜在损失，保护客户和银行利益，该过程包括联系客户核实细节并根据收到的客户反馈采取必要的行动。根据全球反欺诈程序审查、调查、纠正和升级欺诈风险事项。

1. Understand and master the latest/active fraudulent activities in the market and reduce/avoid fraud losses for clients through your valuable work.
2. System monitoring and telephone verification of suspicious transaction cases with guests to prevent any possible fraudulent activity, where a stolen or lost card needs to be replaced with the guest.
3. If fraudulent transactions are found, they should be referred to relevant departments for investigation of
suspected fraud cases in accordance with procedures and procedures to minimize the risk of exposure and loss.
4. Handle inbound and outbound calls for fraud reporting and take proper actions to assist the bank to mitigate fraud risk.

1. 了解和掌握市场上最新/活跃的欺诈活动，通过您的宝贵工作为客户减少/避免欺诈损失。
2. 对与客人的可疑交易案件进行系统监控和电话核实，以防止任何可能的欺诈活动，如被盗或丢失的卡需要为客人补发。
3. 如发现欺诈交易，应移送相关部门按照程序和程序对涉嫌欺诈案件进行调查，最大限度降低暴露和损失风险。
4. 处理欺诈报告的呼入和呼出电话，并采取适当措施协助银行降低欺诈风险。

职位要求:
1. Fluency in Cantonese and English is a requirement for this role.
2. Knowledge and experience of working within of Fraud or banking operate processes.
3. Excellent interpersonal skills with the ability to communicate with customers and external parties.
4. Highly effective and demonstrated oral and written communication skills with critical thinking.
5. Flexibility to work 24*7 shifts.

1. 粤语纯正和英语流利。
2. 有反欺诈或银行运营方面的工作经验和知识。
3. 优秀的人际交往能力，拥有与客户及外部各方沟通的能力。
4. 高效的口头和书面沟通技巧，具有批判性思维。
5. 可接受7*24小时轮班。


福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
Fraud operation act as a security guard of the bank, it is a critical element of the WPB credit risk management life cycle which minimize potential losses, protect customer and bank interest by effective customer/account activities monitoring, detecting and preventing fraud for credit card, loans, insurance applications, the process includes contact customers to verify the details and take necessary actions based on the responses received from the customers. Review, investigate, remediate and escalate fraud risk matters in line with Global Fraud procedures.

欺诈操作作为银行的安全卫士，是WPB信用风险管理生命周期的关键要素，通过有效的客户/账户活动监控，检测和防止信用卡，贷款，保险申请中的欺诈行为，最大限度地减少潜在损失，保护客户和银行利益，该过程包括联系客户核实细节并根据收到的客户反馈采取必要的行动。根据全球反欺诈程序审查、调查、纠正和升级欺诈风险事项。

1. Understand and master the latest/active fraudulent activities in the market and reduce/avoid fraud losses for clients through your valuable work.
2. System monitoring and telephone verification of suspicious transaction cases with guests to prevent any possible fraudulent activity, where a stolen or lost card needs to be replaced with the guest.
3. If fraudulent transactions are found, they should be referred to relevant departments for investigation of
suspected fraud cases in accordance with procedures and procedures to minimize the risk of exposure and loss.
4. Handle inbound and outbound calls for fraud reporting and take proper actions to assist the bank to mitigate fraud risk.

1. 了解和掌握市场上最新/活跃的欺诈活动，通过您的宝贵工作为客户减少/避免欺诈损失。
2. 对与客人的可疑交易案件进行系统监控和电话核实，以防止任何可能的欺诈活动，如被盗或丢失的卡需要为客人补发。
3. 如发现欺诈交易，应移送相关部门按照程序和程序对涉嫌欺诈案件进行调查，最大限度降低暴露和损失风险。
4. 处理欺诈报告的呼入和呼出电话，并采取适当措施协助银行降低欺诈风险。

职位要求:
1. Fluency in Cantonese and English is a requirement for this role.
2. Knowledge and experience of working within of Fraud or banking operate processes.
3. Excellent interpersonal skills with the ability to communicate with customers and external parties.
4. Highly effective and demonstrated oral and written communication skills with critical thinking.
5. Flexibility to work 24*7 shifts.

1. 粤语纯正和英语流利。
2. 有反欺诈或银行运营方面的工作经验和知识。
3. 优秀的人际交往能力，拥有与客户及外部各方沟通的能力。
4. 高效的口头和书面沟通技巧，具有批判性思维。
5. 可接受7*24小时轮班。


福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
Role Context
1.Possess a niche combination of seasoned analytic experience, commercialization of analytics, in-depth knowledge and extensive exposure to IWPB wealth products and proposition.
2. Lead a dedicated team as well as project-manage other analytic resources at country and region level.
3. Create an environment where analytics capability is increased to identify and drive increased revenue generation from customer data to support IWPB products and propositions.
4. Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Role Dimensions
1. The role holder is directly accountable for supporting the analytics strategy of Wealth Products and Global Private Banking businesses globally.
2. The role holder is responsible for driving key Product and Propositions revenue through Analytics.

职位要求:
1.10+ years’ experience in the Financial Services / Banking sector.
2. Regional exposure and previous experience with multi geography team management of Analytics & CRM.
3. Degree qualification in a relevant business discipline e.g. Economics, Marketing, Math, Statistics.
4. Experience of strategy development, organizational leadership, across specific financial product categories and customer segments.
5. Relevant experience in the development of analytical models in a large financial institution or comparable environment, with onshore and offshore management of resources.
6. Proven experience leading analytics, CRM and business intelligence organizations in the Financial Services industry.
7. Experience of working across senior levels of the organization to drive and influence change
8. Solid understanding of Wealth Propositions and Wealth Products for Mass, Mass Affluent, HNW and UHNW segments.
9. Experience of creating and leading a large geographically diverse team and ability to work on multiple, complex programs and initiatives simultaneously.

Skills and Abilities
1. Culturally sensitive and understanding of local customer needs.
2. Highly numerate and financially literate.
3. Highly effective communicator with excellent interpersonal skills.
4. High level of energy and enthusiasm.
5. Excellent relationship building and senior stakeholder management skills.
6. Strong leadership skills coupled with a high and demanding benchmark.
7. Able to operate effectively in a complex matrix driven environment.
8. Able to influence, engage and lead in a positive, inspiring manner.
9. Demonstrated ability in managing a multitude of projects and requests of varying degrees of complexity.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.
We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies
We are an equal opportunity employer and are committed to creating a diverse environment.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
1. Support the analysis, development and coordination with Customer Groups, Product Groups, Group Risk and regulators on the review and re-development of Wholesale credit models.
2. Support the development and monitoring of risk policies, processes and tools that facilitate risk based business management.
3. Support/Management of research, review, formulation and revision of wholesale credit policies and guidelines from modelling perspective.
4. Support Regional Head of Global Risk Analytics / Senior Global Risk Analytics Manager in wholesale credit modelling.
5. This is a replacement role in which is to support the development of wholesale credit models, expected to be used for both regulatory capital and internal risk management purposes.
6. The models developed are expected to meet global standards and regulatory requirements.

职位要求:
1. Degree holder or above in Finance, Mathematics, Risk Management, Statistics or a related field.
2. Have a good understanding of credit (PD/EAD/LGD) modelling, in particular within the wholesale environment.
3. Experienced in banking industry, including experience in Risk and in a business line (preferably corporate).
4. Prefer to have a hands on experience in stress testing and Basel modelling and validation
5. Able to work in a dynamic and multinational culture and cope with high pressure.
6. Hands on experience in programming language such as (but not limited to) SAS, S+, Matlab, R or Python.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
1. Build strong partnerships with business partners to drive projects and analytic efforts to identify better business value.
2. Structure concise reports with marketing insights supported by solid analytics and logical thinking. Lead presentations and make recommendations to senior management.
3. Support driving solutions and analytical wealth products.
4. Leverage machine learning techniques to develop predictive models/segmentation models that help improve marketing strategies and customer contact management strategies across different FX and Payment products.
5. Support driving analytical models to assess the impact of changes to wealth products, promotions, programs across different markets. Leverage machine learning and optimization techniques to optimize FX pricing solutions as necessary.
6. Independently manage delivery of analytics projects by working with business partners across region/ group.
7. Actively contribute in innovative analytical solutioning for improved business performance.

职位要求:
1. Minimum 6 years of experience of using numbers to solve complex business problems.
2. Minimum 2-3 years of Hands on experience in Wealth Product Analytics is preferred. Also general banking experience with focus on product analyics - assets or liabilities would be preferred. However for right candidate with strong analytics skills in other areas, exceptions can be made.
3. Business problem solving skill is essential.
4. Collaborate with partners across business groups, evaluate emerging techniques that may contribute to existing analytics capabilities and computational models.
5. Proven expertise in building statistical and (or) ML for solving diverse business challenges and creating significant business value would be a plus but not mandatory
6. Numercial skills in any of the below SAS, C++, Python, R, SQL, Excel etc. would be essential
7. Knowledge and exposure to cloud analytics platform such as GCP, AWS Redshift , Azure etc. would be a plus but not mandatory.
8. Strong business acumen with out-of-the box thinking to drive improved business performance
9. Strong stakeholder management skills and seamless delivery of analytics initiatives across markets.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。

工作描述:
Principal responsibilities

1.To support 2LOD stakeholders in stewardship tasks across activities like Trigger Event, Continuous Monitoring Plans, Issue Read across, Path to green (PTG), (RCA) reviews.
2.To proactively identify key emerging RC risks across all RC categories and interface appropriately with risk stewards and senior management.
3.To pro-actively work with the Business and Stakeholders to enhance policies and procedures as required.
4.To provide innovative and effective solutions to problem statements based on SME knowledge that assist the stewards.

Customers / Stakeholders

1.Maintain effective relationship with business areas and identify areas of improvements through continuous communication across 3LOD Stakeholders.
2.Escalate key stakeholder issues in an effective way to ensure timely resolution.
3.Provide recommendations and guidance to stakeholders around Risk, control, Issue and Action profiles end to end to improve risk management.

Teamwork

1.Effective collaboration across the HSBC Group including the country risk stewards, CoE leaders, RC senior leadership, Group RC, across the region to support RC stewardship task.
2.Constructive feedback of team members while collaborating with them in process of achieving stewardship objectives.
3.Assist in creating & maintaining an environment within the team which fosters free sharing of knowledge & ideas developing soft skills and technical competency for self.

Operational Effectiveness & Control

1.Identification and management of RC risks. In-depth understanding of risk management framework and risk stewards responsibilities. Performance of stewardship tasks as per standards and provide risk recommendations.
2.Implementation of tracking and oversight protocols to ensure stewardship recommendations are being shared on time, actioned where required.
3.Identify re-engineering, Automation processes alignment opportunities across processes/systems to improve efficiency, in turn reducing lead time, improve consistency/quality/ cost saves.

职位要求:
1.Risk Frameworks – Excellent knowledge and understanding of: Risk Management Framework and Non financial risk management framework. An understanding of the concepts supporting a risk management framework, the lines of defence and how they interact and how a risk profile is established, with key risks identified and appropriate controls mapped. Knowledge of how a risk profile can be challenged and remediation activities tracked.
2.Regulatory Compliance Risks – Knowledge of the wider regulatory environment risks and some idea of the likely regulatory risks and upcoming changes that are mostly likely to impact global banking and which areas of our business are likely to be most affected.
3.Business Processes – Candidates should have an overall understanding of the different types business of HSBC and the types of products offered by each and how these businesses are supported by middle and back offices.
4.Stakeholder Engagement – Candidates must feel confident engaging with onshore stakeholders directly, including 1LoD and 2LoD stakeholders. Candidates must be able to build effective working relationships and provide robust challenge and feedback where necessary without compromising those relationships.
5.Report Writing & Drafting skills – Candidates must be able to meet challenging deadlines to produce outputs. Must have ability to draft recommendations in clear, concise and professional manner to convey the stewardship analyis output to senior stakeholders.
6.Successful delivery within a change / project environment.
7.To support decisions with sound reasoning, clearly articulate the case for risk management and policy and the business and regulatory implications of analysis and findings.
8.As a highly motivated and dynamic self-starter, working collaboratively within teams, delivering on time and with a strong attention to detail.
With strong inter-personal skills and excellent communication, dealing with senior executives.

福利待遇
- 具竞争力的薪酬：基本工资+绩效奖金+轮班补贴+早晚班交通津贴；
- 健全福利保障：五险一金+补充性商业医疗保险+免费年度体检；
- 畅享10+天假期：除享有国家法定节假日外，还拥有至少10天带薪年假、12天带薪病假、1天生日假、婚假、产检假、产假以及陪产假、哺乳假等，助您达到工作生活的平衡；
- 弹性福利制度：年假可买卖，商业医疗保险套餐可升级，您还可申请旅游补贴、个人进修补助、运动健身补贴等，满足个性化福利需求；
- 人性化工作环境：使用公司的员工餐厅、咖啡室、休息室、娱乐室等，进行劳逸结合；
- 多元化员工活动：运动会、团建、年会等精彩活动给您平台，任您施展才华。

培训与发展
- 广阔的职业发展平台：遍及全球的集团网络，提供扩展人脉及跨文化交流的机会，您还可申请不同国家及地区的长短期职位，不断挑战自我；
- 系统性人才培育及发展：配备职业导师，为您提供清晰的职业规划指导，充分挖掘横向及纵向的发展潜力；
- 完善的专业培训体系：入职即可享带薪培训，多元化的培训机会，还有资源及教育援助，帮您逐步实现职业目标。